Terms of Service

Welcome to Luna – PMDD Companion (“Luna – PMDD Companion,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our web-based application, website, and related services (collectively, the “Services”).

By creating an account, accessing, or using Luna – PMDD Companion, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

  • You must be at least 16 years old (or the age of digital consent in your country) to use Luna – PMDD Companion.

  • If you are under 18, you must have parental or guardian consent.

2. Health Disclaimer

  • Luna – PMDD Companion is not a medical device and does not provide medical advice, diagnosis, or treatment.

  • Our Services are designed for educational, informational, and self-tracking purposes only.

  • Always seek advice from a qualified healthcare professional for medical concerns.

  • Never disregard professional medical advice or delay seeking it because of information provided by Luna – PMDD Companion.

3. User Accounts

  • You must provide accurate and current information when creating an account.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activity that occurs under your account.

  • You agree not to share your account or impersonate another person.

4. Subscriptions and Payments

  • Luna – PMDD Companion offers both free and paid subscription plans (Basic, Solo, and Together).

  • Paid plans are billed on a recurring monthly basis.

  • Payments are securely processed via Stripe, our third-party payment processor. We do not store your full payment details on our servers.

  • By subscribing, you authorize Stripe to automatically charge your chosen payment method each billing cycle until you cancel.

  • You may cancel your subscription at any time through your account settings on our website. Cancellations take effect at the end of the current billing period.

  • Refunds are only provided where required by law.

5. Acceptable Use

You agree not to:

  • Use Luna – PMDD Companion for unlawful purposes or in violation of applicable laws.

  • Attempt to gain unauthorized access to our systems.

  • Upload, share, or store harmful, obscene, or abusive content.

  • Use Luna – PMDD Companion in a way that could harm, disable, or interfere with the Services.

We may suspend or terminate your account if you violate these Terms.

6. Intellectual Property

  • All content, features, and functionality of Luna – PMDD Companion (excluding your personal data and content) are owned by Luna – PMDD Companion or our licensors.

  • You may use the Services only for personal, non-commercial purposes.

  • You may not copy, modify, distribute, or reverse engineer any part of Luna – PMDD Companion.

7. Privacy

Your use of Luna – PMDD Companion is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

8. Service Availability

  • We aim to keep Luna – PMDD Companion available at all times but do not guarantee uninterrupted or error-free operation.

  • We may modify, suspend, or discontinue features at any time without notice.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Luna – PMDD Companion and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

  • Our total liability for any claim under these Terms will not exceed the amount you paid to us in the past 12 months (if applicable).

10. Indemnification

You agree to indemnify and hold harmless Luna – PMDD Companion, its affiliates, and team members from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of South Australia, Australia, without regard to conflict of law principles.

  • Any disputes will be resolved exclusively in the courts of South Australia.

12. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you (by email or in-app notice). Continued use of Luna – PMDD Companion after changes means you accept the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us:

Crescent and Co Ventures Pty Ltd
Email: support@lunapmddcompanion.com
Website: www.lunapmddcompanion.com